I even responded back to a ticket you created after the last time I was forced to speak to you guys on the phone & instead of the ticket just re-opening, it told me that once AGAIN, I have to go to the area where the articles are, search from there, then contact you AGAIN for another call.įURIOUS, JUST FURIOUS. They can also reply to other users questions. The LastPass Community is a forum where users can search for posts related to their questions. First it was logmein, now it's goto, next it will be who knows what. But LastPass support offers other options for its users. THAT'S NORMAL ONLINE!Īnd not only that, I've lost time trying to find your tickets b/c you do NOT write from, you wrote from some obscure domain. If that's not the issue, then WHY are you forcing us to take calls & jump through hoops to accept your call when you call us? I should have the choice of how I want my support. Modernize SMB telephone systems with Microsoft Teams Phone. If you can't understand me when I write English, then hire people who understand English. Help your customers be more productive with the best solutions on the market combined with. If it was a very complicated issue, sure, I want that phone call, but when I just want to tell you about a new bug, NO, I do NOT need to be on the phone with you to report it. Customers can contact the LastPass support team through our support center. Cross platform access for mobile, browser, and desktop apps. You are the only company on the entire internet that forces us to discuss bugs through a phone call instead of a ticket. Or maybe I'm busy when you get around to calling me, so what, then I have to fill out the form all over again? That's what you site just said. NOOOOOO, you force me to waste my time by taking a call.Īnd whenever you say you are going to call me you don't call at the times I say I'm available, you call at the times I'm not available. The LastPass support phone number is available 24/7 and the customer service staffs is specially trained to support you with any difficulties you may be suffering. We appreciate your patience as we work through these issues. LastPass has a customer service number you can call for more direct support. I need to go to bed, but once AGAIN, LP is forcing me to stay awake because they are more important then I am (or so they think.)įor months now I have been complaining about the fact that I can NOT write a ticket to just tell you that there are bugs. Stop spreading your kids birthday and your pets name across the web: Our top-rated password managers help you create strong, unique passwords for all your. Home We are currently experiencing intermittent issues with case history, and some LastPass users may be unable to view past cases.
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